Hozzáadott 3 days ago

Customer Experience Partner (Medical Representative) Established Products

Munkavégzés helyeBUDAPEST, Budapest, Hungary PP Adecco

Foglalkoztatás jellegeSpecialist

Dátum2025-05-21

KategóriaHealthcare and Pharmaceutical




Customer Experience Partner (Medical Representative) Established Products


 
Customer Experience Partner (Medical Representative)
Established Products
Our partnercompany is a global healthcare leader dedicated to pushing the boundaries of innovation and efficiency. As Customer Experience Partner you will be responsible for promoting pharmaceutical products to healthcare professionals through both digital and in-person channels, aiming to deliver an outstanding customer experience and drive better patient outcomes. This role combines strategic customer engagement, omnichannel marketing, and data-driven decision-making to build strong relationships and meet sales targets.
 
What we offer:
 
  • Opportunity to grow within an innovative global healthcare company whose purpose is to chase the miracles of science to improve people’s lives.
  • Diverse career development options: promotions, internal mobility, international opportunities.
  • Competitive rewards package that recognizes your impact.
  • Extensive health and wellbeing benefits including premium healthcare, wellness programs, and at least 14 weeks of gender-neutral parental leave.
  • Flexible home office policy (2 HO/week)
  • A vibrant community and fun activities: weekly yoga/pilates classes, monthly board game nights, summer events, wellness talks, and sports clubs.
  • The position includes a company car that is also available for personal use.

 

Main Responsibilities:
Customer Engagement
  • Promote Sanofi’s established pharmaceutical products to healthcare professionals within your territory.
  • Present clinical data and product information in a compelling, trustworthy way.
  • Gather and share customer insights to help shape targeted, value-based communication strategies.
  • Collaborate with internal stakeholders to co-create effective customer journeys and support tactical execution.

 
Omnichannel Strategy
  • Engage healthcare professionals via both in-person and digital channels (e.g. virtual meetings, webinars, email, social media).
  • Ensure all communications are timely, relevant, and aligned with Sanofi’s omnichannel strategy.
  • Leverage digital tools to enhance interaction quality and reach.

 
Data-Driven Decision Making
  • Monitor sales performance and customer engagement using analytical tools.
  • Use data insights to improve communication, identify opportunities, and differentiate Sanofi’s customer experience.

 
Knowledge Management
  • Maintain up-to-date scientific knowledge about Sanofi’s product portfolio.



Requirements:
Languages:
  • Fluent, negotiation level English (minimum C1 level) are mandatory.
  • Knowledge of any additional European language is a plus.


Education:
  • University degree in Medical or Health Sciences, Pharmacy, Biology, or Chemistry.


Skills & Attributes
  • Strong digital mindset and willingness to explore new tools, including AI.
  • Strategic thinking and ability to identify new business opportunities.
  • Proactive, self-driven, and results-oriented approach.
  • Excellent communication and interpersonal skills, with the ability to influence healthcare stakeholders.
  • Good analytical, organizational, and prioritization skills.
  • Valid driver’s license and willingness to travel extensively across the assigned region.

 

Legutóbbi kereséseim

  • PEST, Budapest, Hungary PP Adecco
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  • BUDAPEST, Budapest, Hungary PP Adecco
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  • BUDAPEST, Budapest, Hungary PP Adecco
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